Terms and Conditions

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1. WEATHER

1.1 The UK weather is notoriously unpredictable. Our outdoor sessions will proceed unless the organisers/venue deem the conditions hazardous. We define Hazardous weather to include… high winds or lightning storms. Rain alone is not considered a valid reason for cancellation.

1.2 We will offer alternatives if a class is canceled due to factors beyond our control—such as severe weather, venue problems, or illness. These may include home activities, nature-based tasks, or additional sessions during the term when possible.

1.3 Given that some classes are held outdoors, the setting can change. Clients need to ensure both themselves and their children are appropriately dressed, with sturdy footwear and weather-appropriate clothing such as waterproof gear and layers.

1.4 In the event of hazardous weather during a session—such as high winds, lightning, or extreme temperatures—we may end the class early for safety reasons. No make-up session will be offered in these cases.

1.5  During hotter summer months, it is the responsibility of clients to ensure both themselves and their children are appropriately dressed for the weather and to provide their suncream.  

 2. HEALTH & SAFETY

2.1 Our sessions take place in natural settings, with risk assessments conducted beforehand. However, please be vigilant about what your child touches and ensure they do not put unsafe objects in their mouth.  By booking and paying you are agreeing to the parent/caregiver attending being fully responsible for the child they are accompanying. 

 3.BABY WEARING

3.1 Nature Nurture sessions can require baby wearing/carrying for sessions that include a woodland walk. It is the parents/caregivers responsibility to ensure a suitable and correctly fitted sling/carrier is used and that baby wearing is practised at home first.

3.2 We highly recommend that babies are either in a carrier or sling for any movement or walking aspect of all our classes for babies and your own health and safety. 

4. PHOTOGRAPHY CONSENT

4.1  By booking, you consent to Nurturing Through Nature taking photos and videos for marketing purposes, featuring you and your baby. Our marketing efforts may include social media posts on platforms such as Facebook, Instagram, and TikTok, as well as the use of images in flyers or posters advertising our company. If you do not wish to be included, please inform us at the time of booking 

4.2 You may take your own photos of yourself and your baby, but please respect the privacy of other participants and obtain their consent if they appear in your photos.

4.3 Our classes encourage disconnecting from devices, so please limit mobile phone use during sessions and be mindful of appropriate times for taking photos.

 5 .Illness

5.1 At Nurturing Through Nature, the well-being of our families is our top priority. To help us maintain a healthy and safe environment for everyone, we kindly ask that if you or your child are feeling unwell, please refrain from attending the class. This includes symptoms such as:

• Fever
• Cough
• Sore throat
• Runny or stuffy nose
• Gastrointestinal issues (such as diarrhea or vomiting)
• Any other signs of illness

5.2 COVID-19 POLICY- If you or anyone in your household shows symptoms of COVID-19 or tests positive, please refrain from attending the class. There may be vulnerable families attending.

We appreciate your cooperation and understanding.

6. GENERAL

6.1 Nurturing Through Nature classes are inclusive and focus on being present during the sessions, It is a welcoming, judgment-free space for everyone.

6.2 Your belongings are your responsibility. We are not liable for any loss or damage to your personal items.

6.3 We value the natural environments we use and follow a leave-no-trace policy. Please take your rubbish with you and respect our surroundings.

7. PAYMENT

7.1 Payment is required upon booking to secure your spot in the class. If there are payment issues, you will be notified by email and given 24 hours to resolve them. If payment is not received within this timeframe, your spot will be offered to someone else.

8. REFUND POLICY

8.1 Sessions are booked as part of a term or as pre-booked workshops, with all dates and times provided beforehand. Refunds will not be issued for missed sessions after booking.

8.2 Full details about Nurturing Through Nature sessions are available on our website before booking. Therefore, no refunds will be given if you change your mind after booking or attending sessions.

8.3 If external factors such as venue issues, illness, or hazardous weather delay our services, we will notify you as soon as possible and offer alternative options. These may include at-home activities, nature-based tasks, online sessions, or rescheduled dates. Classes will proceed in rain, which is not considered hazardous. If alternatives are provided, we are not liable for delays, and refunds will not be issued.

8.4 If you miss a class, refunds are not available. However, with sufficient notice, you may transfer your spot to another parent/caregiver and child. We are not responsible for arranging or managing these transfers.

8.5 In rare cases when a refund is granted, administrative fees, such as booking fees, will be deducted from the total amount refunded.